Community & Aged Services
The Palliative Approach and End of Life Care
For workers in community and aged care services
Duration: 35 mins 26 sec
This video will assist workers in community and aged care services with the knowledge, skills and values required when caring for older clients at the end of their life using a palliative approach.
It provides information that workers will need in a sensitive manner and provides communication skills for the main issues that workers may come across in their work.
This resource will assist workers to:
understand some key terms and concepts in a palliative approach to caring
observe, record and report any changes in a client’s condition
engage clients in clear and open communication
discuss spiritual and cultural issues in an open and non-judgemental way
provide emotional support to clients and their family using effective communication skills
identify and reflect on their own emotional responses to death and dying.
The resource also comes with a Trainer Guide and support materials that can be customised for different working and training situations.
The Trainer Guide includes:
information on how to use the video
the script for the video
questions for discussion which are designed to help learners identify the key points in each video chapter
handouts for learners which contain information and activities focussed on the communication skills covered in the video, and suggestions for using them
mapping of the video to the unit Deliver care services using a palliative approach
strategies for trainers to support learners with LLN needs.
The Palliative Approach and End of Life Care complements the video “Understanding Ageing” developed by Fran Haarsma Productions and Calvary Silver Circle. Funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Industry.
“This is a great resource – very clear communication, comprehensively covered and great involvement of clients and carers”.
Odette Waanders, CEO
Palliative Care Victoria
ISBN 978-0-9873157-1-7
Topics covered:
Overview
Client Choices
Physical Needs
Psychological Needs
Social Needs
Spiritual Needs
Communication with the Client
Communication with the Family
Communication with your Supervisor
Cultural Differences
Advance Care Plans and Advance Care Directives
Looking After Yourself
Resource Material for:
The resource can be used to support the delivery of the unit CHCPAL003 Deliver care services using a palliative approach from the Community Services Training Package for the following qualification:
CHC33021 Certificate III in Individual Support