Community & Aged Services, Business, Industry
Just Like You
A guide to communicating with people with a disability
Duration: 23 mins 20 secs
This video allows people with a range of disabilities to speak for themselves about how service providers, support workers and colleagues can learn to communicate better with them. Manners are not something that come naturally, we all have to learn them.
Project developed by Fran Haarsma Productions and funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education, Employment and Workplace Relations.
“A very practical and contextually meaningful look at communication strategies for inexperienced people to gain some interactive strategies. Well worth a look!”
Manager,
Disability Services Unit, Dept of Justice, Western Australia.
Topics covered:
Manners are important for everyone
How can you help?
Wheelchair etiquette
When someone has trouble speaking
When someone has trouble seeing
When someone has trouble hearing
Things to remember
Resource Material for:
Community and Aged Services
Community Services Training Package
CHC33021 Certificate III in Individual Support
CHC32015 Certificate III in Community Services.
For example, use for competencies:
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCOM005 Communicate and work in health or community services
CHCDIS012 Support community participation and social inclusion.
Business and Industry
Just Like you can be used for disability awareness training for:
Any business or organisation that deal with the general public such as financial, employment, recruitment, retail, hospitality and tourism
General Practitioners and other Health Professionals
Government Departments
Schools, TAFEs and Universities